Returns & Exchanges
At LOFIMECH, we want your home to feel perfect, which is why we offer a 30-day return window for all unused furniture and decor items in their original packaging. We are dedicated to ensuring your complete satisfaction with every piece you bring into your living space.
Return Process
- 1.Initiate Your Request
Log into your LOFIMECH account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
- 2.Pack with Care
Carefully place the items back into their original shipping boxes, ensuring all protective padding and assembly hardware are included to prevent damage during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous shipping marks.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.